Friday, October 19

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SoFlo: BOOKISH & MORE (3#) -

# IS TAGALOG IN YR FUTURE? Folks here in Broward County have been expressing concern about recent changes at the local Sun-Sentinel, which is a member of The Tribune Group, and have expressed the expectation that the newspaper will begin to outsource its various functions to India. Well, as it turns out, they may need to change that itinerary...

*And at the Tribune... the decision last year to outsource subscriber services to a call center in Manila... Operators there don't know enough English to deal with angry Chicagoans.*

# Two of the biggest stories around here this past week were: the opening of the first Swedish Ikea store in FL and a string of robberies at all-night pharmacies.

# LOCAL COLOR: King of Swords is set in Miami circa 1981. Written by Nick Stone, the author of Mr Clarinet, it is a prequel "full of magic and mystery." The police find pieces of a torn-up Tarot card in a murder victim's stomach...

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